Refund policy

  1. No Return Policy
    All sales are final. We do not accept returns or exchanges for reasons such as change of mind, incorrect size, color, style, or item selection. Customers are fully responsible for ensuring all item details are correct before payment is processed.
  2. Item Condition
    All items are sold in the exact condition as received from the official store or website. Minor imperfections related to original packaging or handling by the store are beyond our control.
  3. Unboxing Proof Requirement
    If there is any issue with your order (missing item, defect, or incorrect item), you must provide clear photos and/or an unboxing video taken from an unopened package within 24 hours of delivery.
  4. Claims & Resolution
    This proof is required for us to request an exchange, return, or solution from the store or supplier. Failure to provide valid proof within the stated time frame means we will not be able to assist with any claims.
  5. Return / Exchange Shipping Fees
    Any return or exchange shipping costs (both local and international, if applicable) are fully borne by the customer.